Saratoga Casino Ramps Up Mobile, Convenience Features for Guests

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Saratoga Casino and RacewayOn Thursday, Agilysys — a global provider of next-generation hospitality software solutions and services — announced a partnership with Saratoga Casino and Raceway, in Saratoga Springs, New York.

The Saratoga team has selected an Agilysys solution suite — including Visual One PMS, InfoGenesis POS, InfoGenesis Flex and rGuest Pay — to boost mobile-ready efficiency and enhance guest service at the popular destination attraction.

The property includes a 100,000-square-foot casino, half-mile racetrack, two-story entertainment venue and three restaurants. A new 117-room hotel, which will feature an indoor pool, fitness center, Morton’s The Steakhouse and more than 3,000 square feet of meeting space, will open Summer 2016.

“We have a large and diverse business, and we need robust and comprehensive technology that can handle it all,” said Bob Gerber, director of information technology at Saratoga Casino and Raceway. “Agilysys offers a solution suite that addresses our many requirements. The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys has been a trusted adviser throughout this entire process, and we look forward to partnering with them as we open our new hotel.”

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