Cypress Bayou Casino Hotel Taps New Hospitality Software

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Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, tells MGW that Cypress Bayou Casino Hotel in Charenton, La., has selected a “comprehensive solution suite” to enhance efficiency and streamline food and beverage service.

The suite, we’re told, includes InfoGenesis POS, InfoGenesis Flex, rGuest Analyze and rGuest Pay.

“The property, which is owned and operated by the Chitimacha Tribe of Louisiana, is a long-time user of the Agilysys Eatec inventory and procurement system,” a provided statement notes.

Cypress Bayou’s food and beverage operation is demanding, providing service to five on-site venues as well as a wide range of private and off-property functions.

“We’ve been very pleased with Eatec, so when shopping for other technology solutions, we once again turned to Agilysys,” said Debbie Young, food and beverage director at Cypress Bayou Casino Hotel. “InfoGenesis and InfoGenesis Flex offer an ideal combination of fixed and mobile point-of-sale solutions that deliver comprehensive functionality, yet offer maximum flexibility, while rGuest Pay reduces the risks associated with credit card acceptance. We’re also excited about using rGuest Analyze to gain insight into our F&B operation, so that we can make more informed and profit-driven business decisions.”

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