Hospitality’s mobile revolution is accelerating in this new year.
Detroit’s Greektown Casino Hotel, a JACK Entertainment portfolio property, has just confirmed to MGW the launch of two dynamic technologies: GT Connect and the Greektown Mobile App.
Together, “these unparalleled innovations” will simplify the guest experience, allowing guests to earn rewards, view promotions, request vehicles from valet, pay for meals and much more using a Virtual Players Card on a smartphone, the company tells us.
“GT Connect and the Greektown Mobile App are technologies that demonstrate our commitment to innovation, and to improving our guests’ experience,” said Brian Eby, senior vice president of operations and chief innovation officer at JACK Entertainment. “These modern advances provide our guests with a technological solution to simplify their participation with our loyalty program by offering a more convenient way for them to connect with us and earn and manage their GT Rewards, without the need for a traditional player’s card.”
Greektown’s patent-pending GT Connect technology connects a virtual player’s card via a secure USB port installed in all slot machines. While connected, guests are able to earn rewards, download bonus play and securely charge their smartphones, using any USB cord.
The Greektown Mobile App is free to download through the App Store for iPhones and the Google Play store for Android smartphones.