Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, dished to mGamingWatch on Monday that Grand Casino Mille Lacs and Grand Casino Hinckley, both located in east central Minnesota, have selected a suite of Agilysys solutions ─ including InfoGenesis POS, InfoGenesis Flex and rGuest Pay ─ to streamline operations and enhance guest service.
We’re told that the properties are longtime users of the Agilysys LMS property management system.
The two Grand Casino properties, which include more than 1,000 guest rooms and nine restaurants, needed integrated point-of-sale and payment gateway solutions that would optimize food, beverage and retail service and secure sensitive cardholder data. Agilysys systems met the management team’s criteria, with advanced features and functionality that boost efficiency while reducing the risks associated with credit card acceptance.
“We insisted on state-of-the-art technology for our new point-of-sale and payment gateway solutions,” said Timothy Johnson, director of information technology for Grand Casino Mille Lacs and Grand Casino Hinckley. “Agilysys offered everything we were looking for, with mobile and fixed POS systems that will streamline our food, beverage and retail operations, along with a robust payment gateway solution. We especially appreciate the tight integration between the systems and are confident the technology will help us boost efficiency and deliver exceptional guest service.”
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