Red Hawk Casino Launches App Designed To Improve Customer Experience

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Red Hawk Casino Launches App Designed To Improve Customer ExperienceMany hotels have been experimenting with concierge apps designed to personalize their guest’s stay within their hotel, which is likely the inspiration for Red Hawk Casino’s new mobile app.

The myRedHawk Mobile app is available for both iOS and Android, and comes with a multitude of time saving and convenient features. Not only does the app allow casino guests to plan their trip to perfection, and integrate with their calendar, it will also provide access to exclusive rewards and offers.

The app will also reduce time waiting in line to process transactions that are currently only processed at casino kiosks. This includes redeeming comps and slot free play.

“Our goal is to consistently exceed our customer’s expectations by viewing our business from their vantage point and implementing solutions to make it a better guest experience,” says Bryan deLugo, General Manager at Red Hawk Casino. “The introduction of this app will bring us closer to that goal.

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