This week, Caesars Entertainment Corporation is working with the American Gaming Association (AGA) and other AGA member companies to celebrate the 19th annual Responsible Gaming Education Week.
The week-long educational efforts run through Friday, August 5th.
The Caesars team says that its Responsible Gaming program includes research, innovative technology and providing practical tools and comprehensive training for its entire team.
Caesars has nearly 800 Responsible Gaming Ambassadors at its properties around the country who are specially trained to have conversations with customers that express a concern about their or a loved one’s gaming activity. In 2015, 45,000 employees received responsible gaming training.
“Caesars, then named Harrah’s, established the gaming industry’s first responsible gaming efforts more than 25 years ago,” said Jan Jones Blackhurst, Executive Vice President of Government Relations and Corporate Responsibility. “Today, Caesars continues to be the casino industry’s chief advocate for promoting responsible gaming through our constant efforts to train and retrain employees, and provide our guests the resources they may need to identify a problem and access services.”